Trust & Safety

1Every listing is reviewed

New listings go into an approval queue. Our team checks that the listing is complete, that it describes a real business, and that it doesn't break our rules before it appears in the marketplace. Listings can be rejected with a reason, and the seller can fix and resubmit them.

2Verification badges

Badges on PasaloHub are earned, not self-declared:

A badge is a useful signal, not a guarantee — see our Disclaimer.

3Confidential documents are NDA-gated

Sensitive business documents are kept in private storage, never behind a public link. A buyer can only receive a listing's documents after signing our Non-Disclosure Agreement, which is recorded against their account with a timestamp — and even then, only the specific documents the seller chooses to share with them. Nothing is released automatically.

4Listings stay current

Sellers are asked to reconfirm every 14 days that their business is still available. A listing that isn't reconfirmed within 30 days of its last check-in is moved to Archive automatically, so buyers aren't chasing businesses that were sold months ago.

5Reporting listings and users

Every listing and conversation has a Report button. Reports go to our moderation team, who can remove listings, suspend accounts, or permanently remove an account and its data. Reporting is rate-limited to prevent abuse, and repeated false reports may themselves lead to action.

You can also contact us directly.

6What’s not allowed

• Listings for businesses that don't exist, aren't yours to sell, or that you've already sold.
• Fake or inflated revenue, profit, or other figures.
• Illegal businesses or businesses operating without required permits presented as fully licensed.
• Asking for deposits, "reservation fees" or payments before a buyer has seen the business and its documents.
• Harassment, spam, impersonation, or trying to move a conversation off-platform to avoid scrutiny.
• Sharing another user's confidential documents or personal information.

The full list is in our Terms & Conditions.

7Safety tips for buyers

• Visit the business in person, ideally more than once and at different times of day.
• Check permits yourself: DTI or SEC registration, BIR Certificate of Registration (Form 2303), and the Mayor's or business permit from the local government.
• Ask for records — sales logs, receipts, bank statements, supplier invoices — and compare them with the listing.
• Confirm the lease directly with the landlord, including whether it can be transferred to you.
• Never pay a deposit before you've inspected the business and its documents, and put every payment and term in a signed written agreement.
• If an offer seems too good to be true, it probably is.

Our guide How to avoid scams when buying a business goes further.

8Safety tips for sellers

• Share financial documents only after a buyer has signed the NDA and you're confident they're serious.
• Meet prospective buyers at the business during working hours, not at your home.
• Don't hand over keys, accounts, supplier contacts or inventory until you've been paid as agreed in writing.
• Be accurate in your listing — misrepresenting figures exposes you to legal claims from the buyer.

9Protecting your data

Account data is protected by database rules that limit each user to their own information, administrator access requires two-factor authentication, and administrative actions are recorded in an audit log that no one can edit. Read more in our Privacy Policy and Data Privacy notice.